To demonstrate our commitment to mediation and the resolution of any disputes, SEW USOCOME has appointed a supplier relations mediator.
This impartial contact, who is bound by confidentiality, can be contacted if no satisfactory resolution to a dispute can be reached with the local buyer and their management.
In the wake of the ISO 9001, ISO 14001, ISO 50001, ISO 45001 certifications as well as the Alsace Excellence label, the company is committed through this charter to a responsible purchasing approach. On 3 June 2022, SEW USOCOME signed the supplier relations & sustainable procurement charter RFAR (Relation Fournisseurs & Achats Responsables).
The supplier relations & sustainable procurement charter RFAR, conceived in 2010 and carried out by the company mediator (attached to the french ministry of the economy) and the Conseil National des Achats (CNA) (national purchasing board), encourages companies and public bodies to adopt responsible practices vis-à-vis their suppliers by building a collaborative and partnership-based relationship within a framework of mutual trust.
It is also in that spirit that SEW USOCOME created its own charter dedicated to a sustainable procurement approach to highlight the commitments made.
For this approach to be successful, it must involve a strong commitment of SEW USOCOME, as well as openness and exchange with our suppliers. This requires, among other things, a better understanding of the perceptions and expectations of each actor and respect for the precepts set out in the supplier relations & sustainable procurement charter. In this context, SEW USOCOME is committed to implementing a purchasing policy in line with its strategic principles and to ask its suppliers to exercise the same vigilance.
On 3 June 2022, SEW USOCOME signed the supplier relations & sustainable procurement charter led by the company mediator and the Conseil National des Achats (CNA) (national purchasing board). The respect of the 10 commitments of this charter reflects our desire to maintain lasting and stable relationships with our suppliers.
Download RFAR charter (FR) (PDF, 706 KB)
“SEW USOCOME becomes a signatory to the supplier relations & sustainable procurement charter and I am pleased about it. This approach shows the daily involvement and the commitment will of the economic bodies in order to build a stable relationship with their suppliers. More generally, this signature represents the entry point in the national sustainable procurement process we are carrying out with the Conseil National des Achats and which leads to the gaining of a state-recognized label.”Pierre Pelouzet
“As a key driver of our procurement strategy, Responsible Procurement helps us transform our practices and devise new ways of working together. Driven by conviction, this approach intelligently fosters the momentum needed to build sustainable, transparent and balanced relationships with our partners. Going beyond mere obligations, we prioritise actions with a positive impact and, across our entire value chain, make procurement a driver of progress, trust and the creation of sustainable value.”Alexandre Schaub